Experience

• Project Manager Public Reporting

  Sydney Water

  (Government Agency; 1001-5000 employees; Utilities industry)

  May 2005 — Present (3 years 4 months)

  One member of the three person editorial team writing the Sydney Water Annual Report (a full sustainability report), for 2005, 2006, 2007 and 2008
  
  Project managing the verification and assurance audit of the Sydney Water Annual Report (to AA1000 Assurance Standard)
  
  Member of the Australia New Zealand Public Agency Sustainability Reporting Alliance conducting and participating in workshops to promote the Global Reporting Initiative (representing Sydney Water)
  
  Reviewing corporate sustainability indicators and providing feedback to legislators on the performance indicators of the National Water Initiative
  
  Writing issues reports (covering Annual Report and Environmental Reports) for the Water Utilities Minister and Managing Director of Sydney Water.
  
  Particpating in the EMS process to identity aspects and impacts of Sydney Water's activities.

• Project Officer

  Northern Sydney Health

  (Medical Practice industry)

  January 2003 — May 2005 (2 years 5 months)

  This was a project management position with the Information Systems Project Office.
  My projects included;
  Updating IT web site Frequently Asked Questions and Project pages to inform customers of progress.
  Implementing an automated drug dispensing system at Hornsby Hospital (the first in NSW).
  Writing departmental policies on remote access and standard operating environments.
  Writing documentation to demonstrate changes in the new GroupWise mail program.
  Conducting a feasibility analysis on a digital radiology and medical imaging system.

• Tour Guide (Part Time)

  Aussie Bush Discoveries

  (Leisure, Travel & Tourism industry)

  May 2002 — January 2003 (9 months)

  This was one of several part-time jobs I was doing to survive during the slump in the IT industry.
  I was responsible for conducting small group tours of the Blue Mountains and Hunter Valley.

• Retail Assistant (Part time)

  Kathmandu

  (Retail industry)

  May 2002 — January 2003 (9 months)

  This was one of several part-time jobs I was doing to survive during the slump in the IT industry.
  General retail duties.

• Retail Assistant (Part Time)

  Theo's (Liquor Store)

  (Retail industry)

  May 2002 — January 2003 (9 months)

  This was one of several part-time jobs I was doing to survive during the slump in the IT industry.
  General retail duties.

• Senior Consultant

  Jigsaw Technology

  (Information Technology and Services industry)

  November 2001 — May 2002 (7 months)

  I provided a variety of project-based consulting services to clients including:
  Provided a Microsoft Terminal Services thin client solution to centralise the accounting processes of the NSW Aboriginal Land Council
  Upgraded the Aboriginal Land Council’s main Novell file and print server
  Migrated ATSIC’s Native Title Services unit from Novell Netware with GroupWise to Microsoft Windows 2000 with Exchange
  Upgraded the mail system at Stemcor from GroupWise 5 to 5.5.

• Acting Information Technology Manager - Public Health

  Central Sydney Area Health Service

  (Medical Practice industry)

  June 2000 — July 2001 (1 year 2 months)

  Project Manager of an email migration project, where I;
  Planned and carried out the migration of 40 mail servers and 4000 users into a single web based mail system. High level users were migrated to Microsoft Exchange
  Created an interactive web site to inform users of the project, allow them to register for mail on-line, check the status of their account and receive installation instructions for the mail client
  Created a database with a web interface to track the progress of individual accounts and the project as a whole.
  As the Acting Information Technology Manager of the Division of Population Health, I;
  Maintained and administered a network of five NetWare servers and 150 users at the main site
  Created and rolled out a desktop SOE (Windows 98)
  Supervised the administration of nearly 20 remote sites.
  Administered the Pegasus and GroupWise systems and health databases

• Technology Consultant

  Alternate Route

  (Information Technology and Services industry)

  October 1999 — June 2000 (9 months)

  Maintained a small portfolio of private clients carrying out desktop and network support.

• Systems Support Manager

  Concorde International Travel

  (Public Company; 5001-10,000 employees; Leisure, Travel & Tourism industry)

  April 1999 — October 1999 (7 months)

  Led a team of four support staff and completed the following projects:
  Migrated the Concorde network from NetWare 3.11 to NetWare 5.
  Supported users in all Australian offices and Auckland
  Created and rolled out a desktop SOE (Windows 98)
  Implemented a national anti-virus policy
  Coordinated the Y2K strategy for desktop computers
  Implemented an acceptable use policy for email and Internet

• Project Manager

  Clayton Utz

  (Partnership; 1001-5000 employees; Law Practice industry)

  August 1997 — April 1999 (1 year 9 months)

  In this position I researched, developed and managed the following IT projects
  Migrated the network from NetWare 3.11 to 4.11. (6 servers, 650 users)
  Developed a knowledge base for the IT department’s documentation
  Migrated 650 desktops and 100 applications to Windows NT using ZEN Works
  Wrote and presented training courses for the operations staff on the new structures and procedures
  Redesigned the NDS tree and data structure to suit our growing requirements
  Selected and implemented a firm wide anti-virus solution.

• National Systems Administrator

  Geyer

  (Privately Held; 51-200 employees; Architecture & Planning industry)

  March 1995 — August 1997 (2 years 6 months)

  I was responsible for all computer facilities in Sydney and Melbourne and I;
  Wrote and presented in-house courses in Word, Excel, PowerPoint, email and internally developed applications
  Supported all PCs, servers, printers, telephones and cabling
  Performed all network administration tasks
  Evaluated and implemented new software packages
  Formulated IT budgets and strategic plans
  Special Projects
  Upgraded 80 desktops from Win 3.11 to Win 95 & NT 4.0
  Migrated servers from NetWare 3.11 to 4.10
  Installed company wide e-mail (GroupWise)
  Produced top level data model of company information flow
  Reduced document access times by establishing a hypertext documentation management system.
  Created a marketing database to reduce marketing production times.
  Sped up invoice production by 50% after a review of the internal processes
  Created a personnel database to streamline the HR system.
  Established a uniform hardware and software platform to reduce the cost of ownership

• Adventure Tour Guide

  Wild Escapes

  (Leisure, Travel & Tourism industry)

  January 1992 — December 1995 (4 years)

  Weekend work - taking small groups on abseiling, canyoning and white water rafting trips.

• Various Postions

  CIC Insurance

  (Insurance industry)

  June 1991 — March 1995 (3 years 10 months)

  State IT Manager (NSW)
  Supervised a team of four to deliver all IT services to the NSW state office (over 200 staff)
  Help Desk Supervisor -Supervised the head office Help-Desk (200 users)
  Solved hardware and software problems and arrange service calls
  Installing new hardware and software
  Administered the network
  
  Business Systems Analyst - Working in the Corporate Planning Department of the Managing Director's Office, I:
  Developed planning models on spreadsheets
  Gathered and analysed data on the insurance industry, competitors and takeover targets, using advanced spreadsheet and database techniques
  Prepared company statistics for presentation to our parent company.

• Computer Support Officer

  Crossecom Pty Limited

  (Information Technology and Services industry)

  June 1990 — February 1991 (9 months)

  Provided support to users of Crossecom's retail automation software
  Installed hardware and software
  Manned the 24 hour Help Desk facility.
  Ran in-house and external training courses for the company's software.

• Programmer (On Contract)

  Home Care Service of NSW

  (Hospital & Health Care industry)

  April 1990 — June 1990 (3 months)

  Set up a Lotus spreadsheet program to facilitate the analysis of administrative staff data
  Programmed field staff salary award to enable comparison against proposed award.

• Project Manager (Contract)

  National Westminster Bank

  (Public Company; 10,001 or more employees; Banking industry)

  June 1989 — December 1989 (7 months)

  Produced an assessment of how a Statistical Unit could be established within the bank to consolidate its statistics on credit card fraud
  Led a team of three programmers over the next six months to carry out my recommendations
  Created databases, input forms and 40 different statistical reports.
  Reduced reporting times from three days to one day

• Programmer / Accountant (Contract)

  Various Companies (UK)

  (Accounting industry)

  September 1988 — June 1989 (10 months)

  Worked at a variety of companies providing accounting and programming services

• 2000 Mountain Activities Instructor (Contract)

  PGL Camps

  (Leisure, Travel & Tourism industry)

  July 1988 — September 1988 (3 months)

  Instructing 12-16 year old children in a variety of activities including abseiling, rock climbing, raft building, archery, motor bike riding and shooting.

• Commercial Accountant Trainee

  Astrapak Limited

  (Packaging and Containers industry)

  September 1985 — July 1987 (1 year 11 months)

  Costing and estimating on printing and packaging products. General commercial accounting duties.

• Trainee Accountant

  Thompson Douglas & Co.

  (Accounting industry)

  January 1983 — September 1985 (2 years 9 months)

  Trainee accoutant doing simple accounts, tax returns and audits.

Education

• University of New South Wales

  Master of Environmental Management, 2003 — 2005

  Completed degree with a Distinction average.
  I completed Fundamental Knowedge of Environmental Management subjects in Physical Science, Social Science, Law, Ecology and Engineering. I also studied Environmental Auditing, drivers of sustainability, and corporate sustainability.

• TAFE

  Certificate in Tour Guiding and Directing, Tour Guiding, 1997 — 1997

• TAFE

  Associate Diploma in Business (MicroComputer Systems), 1994 — 1996

  Achieved 2nd highest mark in the Northern Sydney Region
  The Diploma covered all aspects of microcomputer systems including information management, networking, databases, office automation and web design.

• University of Technology, Sydney

  Bachelor of Business, Major: Accouting, Sub Major: Business Law, 1983 — 1988

  Completed degree with a Credit average.
  The degree was completed with a mix of full time and part time study.

  Activities and Societies:

  UTS Hang Gliding Club

Additional Information

Interests:

new technology, protecting the nevironment, bushwalking, photography, geocaching, geographical information systems, writing poetry

Groups:

Australian Conservation Foundation, Alternative Technology Association, NSW State Emergency Service, Mensa, Outward Bound Alumni

•    Sustainability Professionals
•    Association of Certified Green Technology Auditors™

Honors:

Baden Powell Award 1988
2nd place in Northern Sydney Region - Associate Diploma in MicroComputer Systems 1996